Based solely on your introduction, we are unable to come up with the oil purification plan you requested at the moment. It would be best for us to go to the site and take a look, "apologized the person in charge of the Dingneng area who had just arrived in Shandong Province to customer Mr. Liu. However, his "rejection" of the client ultimately became the reason why Mr. Liu chose Dingneng. Not long ago, Mr. Liu, a customer of a transformer factory in Shandong, called the customer service center of Dingneng to discuss whether it is possible to find an oil filter distributor in Shandong to supply oil purification equipment, and hoped that Dingneng Oil Filter Company could provide lubrication solutions for selection. After receiving the information, the person in charge of the Shandong area of Dingneng Company attached great importance to it and quickly dispatched technical service engineers to recommend a cost-effective bipolar vacuum source oil machine and provide a solution for Mr. Liu. Then arrange for nearby service personnel from the company to come and inquire about the detailed situation of the oil products.

After meeting and exchanging brief pleasantries, Mr. Liu went on to introduce the construction status of the factory and the requirements for new installed oil. It turned out that the factory was under construction, including a self owned power plant, and needed to find a partner for initial oil installation. Currently, other oil suppliers have provided supply plans for a total of 31 varieties of oil equipment. There are many oil equipment, and the use of oil in the environment can easily cause oil deterioration, which will affect the normal operation of the oil equipment. Mr. Liu hopes that "Dingneng" can purify deteriorated oil products and reduce oil waste without compromising lubrication quality, and immediately provide specific purification requirements. But Ding Neng service personnel insist that they must go to the site to understand the operating conditions and equipment requirements before speaking. Liu was so persistent in dealing with 'God' that he couldn't help but be stunned, but he still arranged for personnel to lead them to the factory area under construction. Dingneng service personnel carefully read the equipment manual, understood the working environment, and communicated with on-site personnel. Finally, they proposed a more detailed plan for oil purification to support the new production line, which is more detailed than the plans proposed by other brand oil filter manufacturers.

The Dingneng service personnel conducted a thorough on-site investigation and carefully understood the equipment situation before providing a perfect purification plan, which made me feel their highly responsible attitude. This was one of the main reasons that moved me to ultimately purchase Dingneng oil filters, "Mr. Liu said with satisfaction when signing the oil filter order.

We can fully propose solutions based on past experience, but this is irresponsible to our customers. We not only sell equipment, but also need to follow the principle of 'customer-centric' and consider customers carefully. At the same time, we want foreign customers to feel the same high-quality service as domestic customers, "explained the Dingneng service personnel.

At present, Liu Zongding's oil filter has arrived at the site and started to be used. Ding Neng's products have good quality and impeccable service. We are very confident in purchasing Ding Neng's oil filters, "Liu commented on Ding Neng's oil filters.